FAQs

1. What types of cards do you clean?

We specialize in cleaning both sports cards and trading cards. Whether you have baseball, basketball, football, Pokémon, Magic: The Gathering, or any other collectible cards, we are equipped to handle them with care.

2. How does the card cleaning process work?

Our cleaning process involves several steps:

• Inspection: We carefully examine each card to assess its condition and identify any issues.
• Cleaning: Using specialized, non-abrasive techniques and high-quality natural cleaning solutions, we gently remove dirt, grime, and other contaminants.
• Restoration: If needed, we perform minor repairs to restore the card’s appearance.
• Drying: The card is meticulously dried to prevent any damage.

3. Will cleaning my cards affect their value?

No, our cleaning process is designed to enhance and preserve your cards without affecting their value. We use gentle, expert methods to ensure that the integrity and value of your cards are maintained.

4. How long does the cleaning process take?

The duration of the cleaning process depends on the number of cards and their condition. Generally, it takes between 5 to 10 business days. We will provide an estimated timeline when you submit your cards.

5. How should I prepare my cards for cleaning?

Before sending your cards, ensure they are securely packed to prevent damage during shipping. If you have any specific instructions or concerns about the cards, please include them in your submission.

6. What if my cards are in very poor condition?

We handle cards in all conditions, from lightly used to heavily worn. Our goal is to restore your cards to their best possible state. If a card is severely damaged, we will discuss the best approach with you and provide a detailed assessment.

7. What are your pricing options?

Our pricing varies depending on the number of cards and their condition. For a detailed quote, please contact us with information about your collection, and we will provide a customized estimate.

8. How do I contact you to schedule a cleaning service?

You can contact us via email at sales@reckscollects.com, or by filling out the contact form on our website. We will be happy to answer your questions and help you schedule a service. Please be sure to include photos of the cards and questions

9. Do you offer any guarantees?

We strive to provide the highest quality service and ensure that your cards are cleaned to your satisfaction. If you are not satisfied with our service, please let us know, and we will work to address any concerns you may have. Remember, some scratches are deeper than the coating or plastic and won't come out. Before and after photos will be supplied for each card submitted.

10. Can I track the status of my cards during the cleaning process?

Yes, we provide updates on the status of your cards throughout the cleaning process. You can contact us at any time for a progress update.